FAQ

What products does Clothes Code offer?

Clothes Code offers a curated selection of men’s fashion, including jackets and sweaters designed for everyday wear, comfort, and modern style.

Where does Clothes Code ship?

We currently ship orders within the United States.

How long does shipping take?

Orders are generally processed within 1–2 business days. After processing, delivery typically takes 5–10 business days, depending on the destination and carrier.

Is shipping free?

Yes. We offer free standard shipping on eligible orders within the United States.

How can I track my order?

Once your order has been shipped, you will receive a shipping confirmation with tracking information when available. You can use the tracking details to follow your package.

Can I change or cancel my order?

Yes. You may request an order change or cancellation within 24 hours of placing your order. After that period, the order may already be processed or shipped and may no longer be changed.

What if I receive the wrong or damaged item?

If your order arrives damaged, defective, or incorrect, please contact our customer support team as soon as possible with your order details and, when appropriate, photos of the item. We will review the issue and help with the appropriate solution.

What is your return policy?

We accept eligible returns within 30 days of delivery. Items should be unused, unworn, and in their original condition with applicable tags or packaging.

How do I start a return?

Contact our customer support team with your order number and the reason for the return. We will provide the necessary return instructions.

When will I receive my refund?

Once your returned item is received and approved, the refund will be processed within 15 days. The time it takes for the funds to appear in your account may vary depending on your payment provider.

How do I choose the right size?

Please review the size information provided on the product page before placing your order. If you are between sizes, compare the listed measurements with a similar garment you already own.

What payment methods do you accept?

We accept major payment methods, including Visa, Mastercard, American Express, Discover, Apple Pay, Amazon Pay, Google Pay, Diners Club, Shop Pay, and PayPal. Other payment options may also be displayed during checkout.

What currency are your prices shown in?

Prices and transactions are processed in U.S. Dollars (USD) unless otherwise indicated at checkout.

Can I order multiple items in one order?

Yes. You can add multiple jackets, sweaters, or other available products to your cart and place them together in a single order.

What happens if my package is delayed?

Delivery times can occasionally be affected by carrier delays, weather, holidays, or other circumstances outside our control. If your tracking information has not updated for an extended period, please contact our support team for assistance.