Shipping policy

At Clothes Code, we work to make your shopping experience simple and reliable. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.

Shipping Destinations

Clothes Code currently ships orders within the United States only.

We do not currently offer international shipping.

Processing Time

All orders are generally processed within 1–2 business days after payment has been successfully confirmed.

Orders placed on weekends or U.S. holidays will generally begin processing on the next business day.

During holidays, promotional periods, or periods of unusually high order volume, processing may take additional time.

Total Estimated Delivery Time

Processing Time: 1–2 business days
Transit Time: 5–10 business days
Total Estimated Delivery Time: 6–12 business days, Monday through Friday

Delivery times are estimates and may vary due to carrier delays, severe weather, holidays, high shipping volumes, or other circumstances beyond our control.

Shipping Cost

We offer free standard shipping on eligible orders within the United States.

If any shipping charges apply to your order, the applicable cost will be clearly displayed during checkout before payment is completed.

Order Tracking

After your order has been shipped, tracking information will be provided when available.

Please allow some time for the carrier's tracking system to update after your package has been handed over to the shipping carrier.

You can use the tracking information provided to monitor the progress of your shipment.

Shipping Delays

Although we work with our shipping partners to provide reliable delivery, delays may occasionally occur.

Possible causes include:

Severe weather
Carrier delays
Public holidays
High shipping volumes
Transportation disruptions
Incorrect or incomplete shipping information
Other circumstances outside our control

If your order is delayed, please check the tracking information first. If you need further assistance, contact our customer support team.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address during checkout.

If you notice an error in your shipping information, please contact us as soon as possible.

Order changes or cancellations may be requested within 24 hours of placing the order. After 24 hours, we may be unable to make changes if the order has already entered processing or shipment.

Clothes Code is not responsible for delivery problems resulting from an incorrect or incomplete address provided by the customer.

Lost or Damaged Packages

If your package arrives damaged, is missing, or appears to have been lost during transit, please contact our customer support team with your order number and tracking information.

For damaged items, we may request photographs or additional information to help us review the issue.

We will evaluate the situation and provide appropriate assistance based on the circumstances.