At Clothes Code, we aim to provide a secure and convenient checkout experience. This Payment Policy explains the payment methods and billing practices applicable to purchases made through our website.
Accepted Payment Methods
We accept a variety of secure payment methods, including:
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Visa
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Mastercard
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American Express
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Discover
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Apple Pay
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Amazon Pay
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Google Pay
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Diners Club
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Shop Pay
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PayPal
Additional payment methods may be available and displayed during checkout.
Payment Currency
All prices on Clothes Code are displayed in U.S. Dollars (USD) unless otherwise indicated at checkout.
All transactions are processed in U.S. Dollars (USD).
Payment Authorization
When you place an order, your selected payment method must be successfully authorized before the order can be processed.
If your payment is declined or cannot be authorized, your order may not be completed. Please verify your payment information or contact your payment provider if you experience an issue.
Order Confirmation
After a successful purchase, you will receive an order confirmation containing your order details.
Receiving an order confirmation means that your order request has been received. In certain circumstances, an order may need additional review before processing.
Payment Security
We use secure payment processing provided by our payment service providers. Payment information is handled through secure payment systems designed to protect your transaction information.
Clothes Code does not intentionally store your complete payment card details on our own systems.
Billing Information
Please make sure your billing and payment information is accurate when placing an order.
If the information provided does not match the requirements of your payment provider, the transaction may be declined or require additional verification.
Pricing and Charges
The product price shown at the time of purchase is the price applicable to your order, subject to any promotions or discounts applied during checkout.
Any applicable taxes or other charges will be displayed at checkout before you complete your purchase.
Refunds
If you are eligible for a refund under our Return & Refund Policy, the approved refund will generally be issued to the original payment method used for the purchase.
Approved refunds are processed within 15 days after the returned item has been received and approved.
The time required for the refund to appear in your account may vary depending on your bank, card issuer, or payment provider.
Order Cancellation
You may request an order cancellation within 24 hours of placing your order.
After 24 hours, your order may have entered processing or shipment, and cancellation may no longer be possible.
Payment Issues
If you experience a problem while making a payment, please first verify that your payment information is correct and that your payment method is active.
If the issue continues, you may contact your bank, card issuer, or payment provider. You can also contact Clothes Code customer support for assistance with your order.
Contact Us
If you have any questions regarding payments, billing, or refunds, please contact us:
- Email: support@clothescode.com
- Phone Number: +1 505-523-0173
- Contact Form: Get in Touch
Customer Service Opening Hours:
- Monday to Friday
- 8:00 a.m. to 5:00 p.m. (EST) Eastern Standard Time (New York)
Response Time: We strive to respond to all emails within 24 business hours.